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Can I Collect a Diamond in Person?
Yes, you may be able to collect a diamond in person, but this depends entirely on the jeweller or diamond retailer’s collection policy, location, stock availability, and security procedures. For... Read more...
Will I Pay VAT on a Loose Diamond?
Yes, in most cases, you should expect VAT to apply when buying a loose diamond in the UK. The standard UK VAT rate is currently 20%, and most goods and... Read more...
Will I Pay Import Duty on a Diamond?
If you are buying a diamond from another country, you may have to pay import duty, VAT, sales tax, or other customs charges when the diamond enters your country. However,... Read more...
Do You Ship Diamonds to Dubai?
Yes, diamonds can be shipped to Dubai, but when buying a loose lab grown diamond internationally, it is important to understand the delivery process, documentation, customs requirements, insurance, and return... Read more...
Do You Ship Diamonds to Europe?
Yes, diamonds can be shipped to Europe, but the exact delivery options, costs, duties, taxes, and estimated arrival times depend on the destination country and the seller’s shipping policy. When... Read more...
Do You Ship Diamonds to the UK?
Yes, buyers in the UK can purchase diamonds from sellers that offer UK delivery, but it is important to check the seller’s shipping coverage, delivery terms, customs arrangements, returns policy,... Read more...
Do You Ship Diamonds Internationally?
Yes, international diamond shipping can be available, but the exact delivery options, destinations, customs requirements, taxes, insurance, and carrier restrictions can vary by country. When buying loose lab diamonds internationally,... Read more...
What If the Diamond Arrives Damaged?
If a diamond arrives damaged, chipped, cracked, or otherwise different from the condition you expected, do not panic or attempt to repair it yourself. We recommend documenting the diamond immediately,... Read more...
What If the Certificate Does Not Match?
When buying certified lab grown diamonds, the certificate is one of the most important documents to check before accepting your purchase. It records key details about the diamond, including its... Read more...
What If the Diamond Is No Longer Available?
If the diamond you wanted is no longer available, there is usually no reason to panic. Loose lab diamonds are individually listed stones, so availability can change when another customer... Read more...
What If My Diamond Is Delayed?
A delayed diamond order can be frustrating, especially when the diamond is needed for an engagement, anniversary, proposal, or another important occasion. The good news is that a delivery delay... Read more...
Can I Cancel a Diamond Order?
Yes, you may be able to cancel a diamond order, but whether you can do so depends on the seller's cancellation policy and how far your order has progressed. If... Read more...